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Exit Interview

The deliverable

A complete Exit Brief, filled in.

The company below is invented, and the page says so wherever it matters. Everything else is real: the list prices, the sources, the verdicts, and the reasoning come from the same registry your own Brief would compute from.

The stack, priced

Seats × published list price, per tool. Your own stated spend would replace any of these lines — list is the fallback, not the verdict.

Exit Brief — sample companyannual cost, at list
Salesforce · 120 seats × $2,100$252,000
Zendesk · 40 agents × $1,380$55,200
Monday.com · 200 seats × $144$28,800
Jira · 300 seats × $174$52,344
Internal rostering tool — assessno number
Cost per year$388,344
Illustrative: the seat counts are invented, the prices are not — each is a published list price per named plan, sourced and dated on /methodology. Jira’s line uses the published per-user monthly rate annualized; annual billing runs lower, and the registry says so.

The verdicts, with their reasoning

One call per tool — keep, renegotiate, or exit — and the reasoning beside it. A tool the registry hasn’t studied is marked assess, never guessed.

Exit Brief — a verdict per toolsample company
renegotiateSalesforce · 120 seatsRarely the right first exit. Unused seats, bundled clouds, and the renewal uplift are usually the fight worth having now.
exitZendesk · 40 agentsA support desk is contained: tickets, routing, macros, a help center. Well-specified, low-integration — the kind of exit we'd study first.
exitMonday.com · 200 seatsThe classic seat-count product: everyone gets a license, most use one board. An owned tracker absorbs it whole.
keepJira · 300 seatsCheap per seat and deeply embedded — the arithmetic rarely favors exiting it early. Keep is an answer.
assessInternal rostering toolnot studied — no guess
The red strike means a line item leaves the ledger — the only thing we ever cross out.

Lock-in, explained in words

No scores. Each tool gets the reasons in plain words — things you can argue with, drawn from how the tool actually holds on.

Salesforce lock-in: high

System of record. Custom objects, Apex code, integrations, and years of pipeline history make leaving a program, not a project.

Zendesk lock-in: medium

Tickets and help-center content export well; macros, triggers, and routing rules have to be rebuilt wherever you land.

Monday.com lock-in: low

Boards export to spreadsheets and the workflows are conventions, not code. The data leaves easily; the habits take a fortnight.

Jira lock-in: medium

Issues export; the gravity is in integrations, automation rules, and the habits of every team that lives in it.

No savings percentage, no build estimate — on purpose

No savings percentage and no build estimate — the interview doesn’t collect the usage data those numbers need, and a number we can’t defend doesn’t ship. The paid Exit Audit — the full study — produces both. The arithmetic behind every printed figure is on /methodology.

What a real Brief has that this one can’t

A countersignature. Every real Brief closes with a named senior specialist’s signature — this sample ends unsigned, because no one reviewed an invented company. Yours would also carry your own stated spend wherever you shared it, and the written proposal that follows a qualified interview within 24 hours.

That is the whole deliverable. Twelve minutes of questions produces yours — your tools, your seat counts, your verdicts.

Start the Exit Interview →